You rely on Citrix XenApp and XenDesktop to deliver secure virtual apps or full virtual desktops from any cloud—public (Azure, Google, AWS and now from Oracle Cloud Marketplace), on premises, or hybrid. You may be tackling key IT initiatives, such as application layering for workspace mobility, Windows 10 migration, Skype … Continue reading
Category Archives: Best Practices
Automated testing, monitoring and load testing for EPIC
Getting ready for an Epic implementation or an upgrade? From facilitating physician access to a patient chart or lab results, data mining for clinical research, integrated claim processing or patient engagement, the benefits that an EHR system like Epic will provide to your organization are many. Yet it is one … Continue reading
SLA Monitoring tips for IT Pros
Whether you like it or not, user experience rules! In fact, your end users have the ultimate say on whether they are satisfied with the speed, availability and performance of your applications. So a traditional infrastructure-monitoring approach is no longer enough for IT. Moreover, the only way to ensure business … Continue reading
Monitoring Cloud-based Applications Best Practices
What is your cloud monitoring strategy? After all, a whopping 93% of organizations in 2015 are running applications in the cloud or experimenting with infrastructure-as-a-service, while 82% of enterprises have a hybrid cloud strategy, up from 74% in 2014 (Source: RightScale 2015 survey). As you grow, and join the ranks … Continue reading
Load Testing for IT Pros
If you think that load testing (or the act of stress testing your applications to ensure quality user experiences under heavy traffic) is only for your QA counterparts, think again. In 2013 a whopping 23% of IT budgets were allocated to application quality according to Capgemini’s World Quality 2013-2014 report, … Continue reading
Stem the tide of user dissatisfaction with IT via application monitoring
You may not have noticed any changes in your organization yet, but it seems that dissatisfaction with IT is on the rise. To give you some quick data points, 94% of IT projects are unsuccessful , a mere 15% of employees say that they are completely satisfied with their technology … Continue reading
SAP Monitoring DO’s and DONT’s
As an IT pro supporting SAP, or tackling an SAP implementation, simplicity is certainly not the first attribute that comes to mind. In fact, as an enterprise suite of ERP, CRM, PLM, SCM and SRM applications, SAP links and integrates every business process across your organization. While 253,500 customers in … Continue reading
IT Best Practices: Monitoring cloud deployments from your users’ perspective
Enterprise cloud spending is expected to triple by 2017, and reach $235.1 billion (Source: IHS), so if you are not already there, it is very likely that you soon will be moving to the cloud. Today IT success is measured on the value you deliver to the business, and how … Continue reading
Mitigate risks- Monitoring VMWare from your end-users perspective
If you are reading this, you may be one of the 69% of enterprise organizations that are planning to increase cloud spending in 2013 and 2014 (Source: 451 Research). And for 35% of those organizations, building an internal private cloud is #1 priority. With huge benefits such as datacenter consolidation … Continue reading
IT Best Practices: Application Monitoring Based on Real User Experience
The relation between IT and the business has changed. Today your success is measured on the value you deliver to your organization, and how well you service the end-users you support. Unfortunately your job has never been so challenging. You are responsible for hundreds of legacy, packaged and custom applications … Continue reading