Getting ready for an Epic implementation or an upgrade? From facilitating physician access to a patient chart or lab results, data mining for clinical research, integrated claim processing or patient engagement, the benefits that an EHR system like Epic will provide to your organization are many. Yet it is one … Continue reading
Tag Archives: RDS
End-to-End Monitoring for Cloud environments (XenApp / XenDesktop / RDS)
You rely on XenApp, XenDesktop or Microsoft RDS to deliver Windows, Linux, web, and SaaS applications or desktops to your employees and customers on any device, anywhere. To meet changing business needs and quickly scale, most IT organizations are now supporting applications on-premise, in the cloud or in hybrid environments. … Continue reading
SLA Monitoring tips for IT Pros
Whether you like it or not, user experience rules! In fact, your end users have the ultimate say on whether they are satisfied with the speed, availability and performance of your applications. So a traditional infrastructure-monitoring approach is no longer enough for IT. Moreover, the only way to ensure business … Continue reading
Test Automation for Citrix, Microsoft Terminal Services or RDS Deployments
Assuring application quality and customer satisfaction is the end goal of every organization. However, achieving it in a Citrix, Microsoft Terminal Services or RDS deployments is a whole different ball game –no underlying objects or controls are delivered to the client, instead an image of the application is delivered to … Continue reading
Working on migration projects or DB rolls-outs? Simplify your life with automation!
Infrastructure roll-outs, cloud migration and new Websites top the list of this year’s IT projects. And let’s face it – even when everything goes according to plan (as if that’s ever the case!), these endeavors take up way too much of your precious time, keeping you from finishing other tasks, … Continue reading
Stem the tide of user dissatisfaction with IT via application monitoring
You may not have noticed any changes in your organization yet, but it seems that dissatisfaction with IT is on the rise. To give you some quick data points, 94% of IT projects are unsuccessful , a mere 15% of employees say that they are completely satisfied with their technology … Continue reading
IT Best Practices: Monitoring cloud deployments from your users’ perspective
Enterprise cloud spending is expected to triple by 2017, and reach $235.1 billion (Source: IHS), so if you are not already there, it is very likely that you soon will be moving to the cloud. Today IT success is measured on the value you deliver to the business, and how … Continue reading
IT Best Practices: Application Monitoring Based on Real User Experience
The relation between IT and the business has changed. Today your success is measured on the value you deliver to your organization, and how well you service the end-users you support. Unfortunately your job has never been so challenging. You are responsible for hundreds of legacy, packaged and custom applications … Continue reading