Think you may be off the hook from load testing because you use Remote Desktop Service (RDS) / Remote Desktop Protocol (RDP) from Microsoft (which provides a user with a graphical interface to connect to another computer over a network connection)? Think again. Your users have the same level of … Continue reading
Tag Archives: IT Best Practices
SLA Monitoring tips for IT Pros
Whether you like it or not, user experience rules! In fact, your end users have the ultimate say on whether they are satisfied with the speed, availability and performance of your applications. So a traditional infrastructure-monitoring approach is no longer enough for IT. Moreover, the only way to ensure business … Continue reading
Load Testing for IT Pros
If you think that load testing (or the act of stress testing your applications to ensure quality user experiences under heavy traffic) is only for your QA counterparts, think again. In 2013 a whopping 23% of IT budgets were allocated to application quality according to Capgemini’s World Quality 2013-2014 report, … Continue reading
Stem the tide of user dissatisfaction with IT via application monitoring
You may not have noticed any changes in your organization yet, but it seems that dissatisfaction with IT is on the rise. To give you some quick data points, 94% of IT projects are unsuccessful , a mere 15% of employees say that they are completely satisfied with their technology … Continue reading
SAP Monitoring DO’s and DONT’s
As an IT pro supporting SAP, or tackling an SAP implementation, simplicity is certainly not the first attribute that comes to mind. In fact, as an enterprise suite of ERP, CRM, PLM, SCM and SRM applications, SAP links and integrates every business process across your organization. While 253,500 customers in … Continue reading