Measure the Citrix stack from the glass (Workspace/Gateway to HDX shell to published app to in-session ready) – not only Director green or Workspace HTTP 200. Time each step with StartTimer -> WaitForImage -> StopTimer. HDX delivers pixels, not pages. Continue reading
Measure MRPeasy response time from the glass (click-to-ready) – not only MRP status or HTTP 200. Time sign-in to usable home/chrome, BOM/inventory, production order, and report/shop confirmation until the UI is ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure Epicor response time from the glass (click-to-ready) – not only ERP status or HTTP 200. Time sign-in to usable home/chrome, order/inventory, shop-floor/MES, and report/posting until the UI is ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure Paylocity response time from the glass (click-to-ready) – not only payroll status or HTTP 200. Time sign-in to usable home, payroll/pay run, time entry or ESS, and report/pay stub/benefits until the UI is ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure Wave response time from the glass (click-to-ready) – not only uptime or HTTP 200. Time sign-in to usable dashboard, create/send invoice, payment receive, and report/books/payroll until the UI is ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure response time for apps and desktops that matter in Deloitte-led work – from what users see on screen (on the glass) – not only program dashboards, CDN/API 200, or protocol health. Time login-to-usable, published-app launch, and key transaction click-to-ready with StartTimer → WaitForImage → StopTimer. Continue reading
Measure Sage (accounting / ERP / payroll) response time from what finance and ops staff see on screen – on the glass – not only browser RUM, CDN/API latency, or a 200 OK. Time login-to-home, ledger/GL, AP/AR, reports, and payroll click-to-ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure Remedly (cloud EHR / practice management / RCM) response time from what staff see on screen – on the glass – not only browser RUM, CDN or API latency, or “the page returned 200.” Time schedule, chart/encounter, note save, and claims click-to-ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure Oracle Health / Cerner (PowerChart / Millennium) response time from what the clinician sees on screen – on the glass – not only Citrix HDX/ICA, RDP latency, Workspace/portal HTTP, or host CPU. Time logon-to-shell, EHR launch, and chart-ready click-to-ready with StartTimer -> WaitForImage -> StopTimer. Continue reading
Measure Epic (Hyperspace / Hyperdrive) response time from what the clinician sees on screen — on the glass — not only Citrix HDX/ICA, RDP latency, StoreFront HTTP, or host CPU. Time logon-to-shell, Epic launch, and chart-ready click-to-ready with StartTimer → WaitForImage → StopTimer. Continue reading