Think you may be off the hook from load testing because you use Remote Desktop Service (RDS) / Remote Desktop Protocol (RDP) from Microsoft (which provides a user with a graphical interface to connect to another computer over a network connection)? Think again. Your users have the same level of … Continue reading
Category Archives: Monitoring
Calling All Financial and Accounting Professionals… Robotic Process Automation Can Save You Thousands of Hours of Avoidable Work Annually
Managing Month-End Month-end and quarter-end are dreaded words in every Finance Department, usually involving long working hours to get the books reconciled. You and your team are checking transactions and journal entries, balancing accounts, reviewing expense reports, depreciating fixed assets, reconciling inventory discrepancies, settling work in progress material, posting billing … Continue reading
Robotic Process Automation (RPA) for Remote Desktop Services
Robotic Process Automation (RPA) for Remote Desktop Services Calling all Users of Remote Desktop Services Do you regularly use Remote Desktop Client Services? Perhaps you work in healthcare and are focused on interoperability with the goal of ensuring that your legacy system can exchange information with a new application platform? … Continue reading
Robotic Process Automation (RPA) for Citrix
Robotic Process Automation (RPA) for Citrix Perhaps, you work in a bank or healthcare company and need to transfer a million customer or patient records into a new system. What’s the best solution? How do you go about it quickly and effectively? One option is to hire a team … Continue reading
Automated testing, monitoring and load testing for EPIC
Getting ready for an Epic implementation or an upgrade? From facilitating physician access to a patient chart or lab results, data mining for clinical research, integrated claim processing or patient engagement, the benefits that an EHR system like Epic will provide to your organization are many. Yet it is one … Continue reading
End-to-End Monitoring for Cloud environments (XenApp / XenDesktop / RDS)
You rely on XenApp, XenDesktop or Microsoft RDS to deliver Windows, Linux, web, and SaaS applications or desktops to your employees and customers on any device, anywhere. To meet changing business needs and quickly scale, most IT organizations are now supporting applications on-premise, in the cloud or in hybrid environments. … Continue reading
SLA Monitoring tips for IT Pros
Whether you like it or not, user experience rules! In fact, your end users have the ultimate say on whether they are satisfied with the speed, availability and performance of your applications. So a traditional infrastructure-monitoring approach is no longer enough for IT. Moreover, the only way to ensure business … Continue reading
Stem the tide of user dissatisfaction with IT via application monitoring
You may not have noticed any changes in your organization yet, but it seems that dissatisfaction with IT is on the rise. To give you some quick data points, 94% of IT projects are unsuccessful , a mere 15% of employees say that they are completely satisfied with their technology … Continue reading
SAP Monitoring DO’s and DONT’s
As an IT pro supporting SAP, or tackling an SAP implementation, simplicity is certainly not the first attribute that comes to mind. In fact, as an enterprise suite of ERP, CRM, PLM, SCM and SRM applications, SAP links and integrates every business process across your organization. While 253,500 customers in … Continue reading
IT Best Practices: Monitoring cloud deployments from your users’ perspective
Enterprise cloud spending is expected to triple by 2017, and reach $235.1 billion (Source: IHS), so if you are not already there, it is very likely that you soon will be moving to the cloud. Today IT success is measured on the value you deliver to the business, and how … Continue reading