RDS / RDP load testing and end-to-end monitoring for all applications that are accessible from Windows

Think you may be off the hook from load testing because you use Remote Desktop Service (RDS) / Remote Desktop Protocol (RDP) from Microsoft (which provides a user with a graphical interface to connect to another computer over a network connection)? Think again. Your users have the same level of expectations regardless of your behind the scenes architecture, and how your applications are deployed and consumed. And there are quite a large number of RDP users out there. In fact, out of 11 million devices with open online 3389/TCP ports, roughly 4.1 million of the 3389/TCP ports are specifically speaking the RDP protocol (Source: Rapid 7, recent security scan results)

In a nutshell, a Remote Desktop Services (RDS) platform runs applications or user desktops on the server rather than on user workstations. No underlying objects or controls are delivered to the client. Instead, the RDS server sends screen images of the user desktop to the end-user workstation, and keystrokes and mouse clicks are returned to the server. This adds a new layer of complexity and challenge– since you stream your applications, many test automation tools would not work because they use object recognition methodologies. Instead you need a test automation solution that uses image recognition and visually examines the desktop, responds to changes and uses the keyboard and mouse just like a real user does. And this is exactly what CitraTest does. Use Tevron solutions for complete end-to-end testing and monitoring as outlined below

1) Build your test scripts and automate manual, functional, smoke and performance testing: Easily automate all user actions (clicking on, comparing, verifying, awaiting display images…) with minimal effort. CitraTest utilizes an advanced proprietary image recognition system to replicate the actions of an actual user and visually analyze every aspect of the desktop. Just like a user, CitraTest does not need to ‘see’ an image in the same location each time. CitraTest looks at the entire desktop and when an image needs to be clicked, it will move the mouse to the desired image and issue the appropriate mouse action, just like a user would do. CitraTest also automates keystrokes in the same way that an actual user types. The simplicity of using these 3 elements (desktop visualization, keyboard and mouse) gives CitraTest the power and flexibility to operate with any application so you can easily automate all your testing activities.

2) Test your application under load. Use CitraTest scripts and CitraTest VU to ensure readiness for peak traffic and real-world conditions for all Citrix, Remote Desktop Services & Microsoft Terminal Services environments. You can test, measure and validate application response time, at the client UI, under various controllable load levels with non-intrusive load testing. “Load generating machines” are used to generate user load against the server environment under test, while “measuring machines” actively measure response times at the client UI and gather server performance metrics on the back-end. Each CitraTest VU script executes in its own “desktop” and opens its own client connection to the server-under-test, just as a group of real users would. CitraTest VU automatically compares what it “sees” on the screen to baseline response images (created during test script development), and measures and reports response times at the client GUI to immediately identify underperforming components. Validate complex multi-step scenarios end-to-end (e.g. find item, add to shopping cart, enter credit card information and complete payment) and easily customize load levels and virtual user ramp-up times as defined in your test plans.

3) Monitor response time from a user perspective. Reuse the same CitraTest scripts and proactively monitor any application with CitraTest APM . CitraTest APM periodically executes end-to-end transactions, taking response time measurements along the way. By automating the driving of any application just like a real user, CitraTest APM can validate whether all critical aspects of an application are available and working within limits. If they are not, CitraTest APM generates a real time alert to help you find and resolve problems before your users are impacted. Screenshots are also taken when problems are identified to help you analyze root cause. Any end to end transaction can be simulated and measured in absolute values, percentages or statistical deviations to help you identify problems early on.

Are you ready to boost quality and customer satisfaction? Start testing and monitoring ALL your applications today, without any code changes or production impact! All you need is access from Windows to any target application.

See how other enterprises and global leaders rely on Tevron to ensure their application SLAs are met.

Good luck!

What is Intelligent Automation?

Intelligent Automation
What’s the difference between Robotic Process Automation (RPA) and Intelligent Process Automation (IPA)? In a nutshell, RPA uses technology to configure computer software to process transactions, manipulate data, trigger responses and communicate with other applications, programs and systems. Ultimately, RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications. The concept of RPA started back during the early 2000s, when IT teams started to experiment with basic automation, using software commands that followed scripted processes to perform tasks within a single IT applications. RPA technology then moved this to the next level by scripting tasks across multiple applications.

What is Intelligent Automation?
The subsequent, natural progression between robotic and intelligent automation has introduced machine learning and artificial intelligence into the mix. Unlike RPA, which is designed to automate routine, repetitive tasks, intelligent automation has the capacity to automate non-routine tasks. Intelligent automation can even tackle processes that require judgment, creativity, persuasion and problem-solving – all skills that previously required human intervention. This means that when you combine it with RPA technology, you can harness the power of automation to streamline both routine and highly complex processes and workflows, reimaging how things might work and creating an intelligent, self-driving organization.

Major Catalyst for Growth
According to a recent report by Forbes, intelligent automation is a major catalyst for growth. It’s important to say that intelligent automation is not about replacing humans. By delegating routine admin tasks to automation, workplaces become environments where innovative thinking is encouraged by everyone, rather than be the preserve of leaders. In 2017 McKinsey article notes a financial institution that automated 60-70 percent of its tasks and therefore increased process efficiency by 30 percent. In retail, goods can be ordered and processed for delivery and stock levels can be adjusted without an employee having to do anything. Another process greatly improved by automation is employee onboarding for the Human Resources department. McKinsey’s research found that, in a manual world, it can take up to four weeks to successfully onboard a new employee before you start seeing results. In an automated one, the cost of onboarding is reduced by 80 percent. For our own part, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over many weeks. Using CitraTest® RPA, the work was completed in just four days.

CitraTest RPA delivers Intelligent Automation

Tevron® is a global leader in automation. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, Siemens, T-Systems, Ameriprise,  Brabant Water, and John Deere. Work with experienced automation experts who have a successful track record of success.

We believe that automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. What are you waiting for? Let us support you on your intelligent automation journey.

Calling All Financial and Accounting Professionals… Robotic Process Automation Can Save You Thousands of Hours of Avoidable Work Annually

Managing Month-End

Month-end and quarter-end are dreaded words in every Finance Department, usually involving long working hours to get the books reconciled.  You and your team are checking transactions and journal entries, balancing accounts, reviewing expense reports, depreciating fixed assets, reconciling inventory discrepancies, settling work in progress material, posting billing documents, and of course, still managing payroll.

Ultimately, you are responsible for capturing key data that will be used to make decisions and drive the business. However, tight deadlines and pressurized working conditions can often result in errors. Did you know that any repetitive, routine financial and accounting processes can be customized and automated cost efficiently with minimal involvement from the IT team?

Migrating Data

Let’s look at another scenario. Perhaps as Financial Controller, you are considering migrating data from one platform to another but the process of moving the records is a mammoth task. Of course, one option is to hire a team of consultants to read and parse the data, check for duplicates, and transfer the data into the new database.

Another solution might be to transfer the data manually with assigned teams reading one screen while simultaneously entering data into the other system. The problem is that both options are time consuming and expensive with a high risk of error. There are also data privacy laws to comply with plus the issue of software compatibility and the likely need to invest in middleware.

Making the Complex, Easy

Meet the perfect solution – Tevron’s CitraTest RPA. Use software bots to customize and automate repeatable financial and accountancy tasks like accounts reconciliation, journal entries, and preparing financial statements with minimal human intervention. Transfer data from one system to the next efficiently and accurately in a fraction of the time and at a fraction of the cost. Our advanced, high performing solution enters data just like a real user would but importantly without the risk of errors.

Expert Study

A recent Gartner study showed that automation can save Finance Departments thousands of hours with estimates indicating that 77% of controllers will be operating RPA by 2020. According to the researchers there are three main roadblocks to automating financial reporting work. Financial controllers are slow about removing human input; they don’t see sufficient or fast enough return on investment from the technology, and finally they are worried about the delays associated with standardizing processes.

According to research, maintaining unnecessary human interaction in what’s supposed to be a fully automated process limits benefits of automation while still introducing the risk of human error and the need for rework. And as for ROI, according to the study, the average amount of avoidable rework in accounting departments can take up to 30% of a full-time employee’s time. If fully implemented, however, RPA saves upward of 25,000 hours per year and around $878,000.

Many financial professionals believe that the process must be standardized before it is implemented. However, the research shows that by implementing RPA on processes that can be automated from day one, accounting teams can immediately free up time and capacity with minimum disruption. This ultimately accelerates adoption plus all the associated benefits of automation.

 

Benefits of RPA

Data Integrity

However great your team is, human error is inevitable.  It’s a dynamic environment. Changing suppliers, different policies, fluctuating currencies can make it challenging. The good news is that when your data forms are automated, you have the reassurance of knowing your data is 100 percent accurate.

 

Better Efficiencies

You understand only too well the importance of cost reduction. Digitize your processes now to improve productivity, increase efficiencies, lower costs and ensure compliance. It’s a win-win. Taking manual, boring work away frees the team up to provide value-add, focusing on strategic activities that will add to the bottom line, and deliver a more rewarding career path.

 

360-Degree Visibility

Keeping accurate and up-to-date records is vital to the success of any business. With CitraTest RPA, you can ensure consistency, visibility and control over financial operations.

Power In Your Hands

How does it work? You know your financial and accounting processes better than anyone.  You’re the expert. We’ve created wizard tools to allow you to write your own customized scripts. With CitraTest RPA, you get a library of functions and utilities that you can customize in line with your business needs.

About Tevron

Tevron® is a global leader in automation. Our solutions are successfully deployed across multiple vertical industries. Our customer portfolio includes industry giants such as John Deere. the Mayo Foundation, T-Systems, Fujitsu Services, Con Edison, USPTO, British Airways, Ameriprise Financial and Alcon Labs. Contact us now for a free demo!

CitraTest RPA

We design powerful tools for your hands

www.tevron.com

For more information or to schedule a demo, please visit

https://tevron.com/robotic-process-automation-citratest-rpa.aspx.

Intelligent Automation – CitraTest RPA

Intelligent Automation
What’s the difference between Robotic Process Automation (RPA) and Intelligent Process Automation (IPA)? In a nutshell, RPA uses technology to configure computer software to process transactions, manipulate data, trigger responses and communicate with other applications, programs and systems. Ultimately, RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications. The concept of RPA started back during the early 2000s, when IT teams started to experiment with basic automation, using software commands that followed scripted processes to perform tasks within a single IT applications. RPA technology then moved this to the next level by scripting tasks across multiple applications.

What is Intelligent Automation?
The subsequent, natural progression between robotic and intelligent automation has introduced machine learning and artificial intelligence into the mix. Unlike RPA, which is designed to automate routine, repetitive tasks, intelligent automation has the capacity to automate non-routine tasks. Intelligent automation can even tackle processes that require judgment, creativity, persuasion and problem-solving – all skills that previously required human intervention. This means that when you combine it with RPA technology, you can harness the power of automation to streamline both routine and highly complex processes and workflows, reimaging how things might work and creating an intelligent, self-driving organization.

Major Catalyst for Growth
According to a recent report by Forbes, intelligent automation is a major catalyst for growth. It’s important to say that intelligent automation is not about replacing humans. By delegating routine admin tasks to automation, workplaces become environments where innovative thinking is encouraged by everyone, rather than be the preserve of leaders. In 2017 McKinsey article notes a financial institution that automated 60-70 percent of its tasks and therefore increased process efficiency by 30 percent. In retail, goods can be ordered and processed for delivery and stock levels can be adjusted without an employee having to do anything. Another process greatly improved by automation is employee onboarding for the Human Resources department. McKinsey’s research found that, in a manual world, it can take up to four weeks to successfully onboard a new employee before you start seeing results. In an automated one, the cost of onboarding is reduced by 80 percent. For our own part, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over many weeks. Using CitraTest® RPA, the work was completed in just four days.

CitraTest RPA delivers Intelligent Automation

Tevron® is a global leader in automation. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, Siemens, T-Systems, Ameriprise,  Brabant Water, and John Deere. Work with experienced automation experts who have a successful track record of success.

We believe that automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. What are you waiting for? Let us support you on your intelligent automation journey.

RPA Robot in action with CitraTest RPA

Intelligent Data Entry
RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications.

Watch a CitraTest APM Robot in Action – Workflow Automation

CitraTest RPA delivers Intelligent Automation

Tevron® is a global leader in automation. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, Siemens, T-Systems, Ameriprise,  Brabant Water, and John Deere. Work with experienced automation experts who have a successful track record of success.

We believe that automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. What are you waiting for? Let us support you on your intelligent automation journey.

Robotic Process Automation (RPA) for Remote Desktop Services

Robotic Process Automation (RPA) for Remote Desktop Services

Calling all Users of Remote Desktop Services

Do you regularly use Remote Desktop Client Services? Perhaps you work in healthcare and are focused on interoperability with the goal of ensuring that your legacy system can exchange information with a new application platform? Maybe, you work in the financial sector and need to transfer zillions of customer records into a new system?

What to do?

What’s the smartest approach? Of course, one option is to hire a team of consultants to read and parse the data, check for duplicates, and transfer the data into the new database. Another solution might be to transfer the data manually with assigned teams reading one screen while simultaneously entering data into the other system. The problem is that both options are time consuming and expensive with a high risk of error. There are also data privacy laws to comply with plus the issue of software compatibility and the likely need to invest in middleware. Don’t despair! We have good news for you!

Intelligent interface with rich functionality

Meet Tevron’s CitraTest RPA, which is revolutionizing and disrupting robotic process automation in the remote desktop services market.  Unlike competitive tools, which are simplistic in their approach and incapable of analysing objects or the underlying environment, we provide an intelligent interface with rich functionality, capable of supporting dynamic variables. CitraTest RPA features OCR, locates regions of the screen in 2D, supports different resolutions, provides anchor text, allows you to write customized scripts in Visual Basic, and excels in zoom in-and-out functionality.

Designed from the ground up

While the competition has tried to emulate what we do through add-ons, our approach has been to design this superior functionality into the product from the get-go. As a result, there are no half-measures or work-arounds. After all, there are horses for courses. We provide a resilient, high-performing solution, fit for purpose, which can scale cost effectively to meet your needs. With CitraTest RPA, we provide you with a development toolkit – a library of functions and utilities that you can customize to drive your own applications in line with your own business needs.

Make your remote, truly local

CitraTest RPA

We design powerful tools for your hands

www.tevron.com

For more information or to schedule a demo, please visit

https://tevron.com/robotic-process-automation-citratest-rpa.aspx.

Robotic Process Automation (RPA) for Citrix

Robotic Process Automation (RPA) for Citrix

 

Perhaps, you work in a bank or healthcare company and need to transfer a million customer or patient records into a new system. What’s the best solution? How do you go about it quickly and effectively? One option is to hire a team of consultants to read and parse the data, check for duplicates, and dump the data into the new database. Another solution might be to transfer the data manually with assigned teams reading one screen while simultaneously entering data into the other system.

The problem is that both options are time consuming and expensive with a high risk of error. There are also data privacy laws to comply with plus the issue of software compatibility and the likely need to invest in middleware.

Surely, there is a better way? Meet Tevron’s CitraTest RPA – the ideal answer for real user automation scenarios.  You know your own business processes better than anyone. In response, we’ve created tools to empower you to write your own customized scripts in Visual Basic. With CitraTest RPA, we provide you with a development toolkit – a library of functions and utilities that you can customize to drive your own applications in line with your business needs.

 

Use CitraTest RPA to develop software bots that will transfer the data from one system to the next, efficiently and accurately in a fraction of the time and at a fraction of the cost.  CitraTest RPA also features powerful OCR functionality to recognize and convert text on Citrix client machines into characters that can be sent as keystrokes to the target machine. As CitraTest RPA is image based, it works like a dream with Citrix, sending keystrokes, mouse movements and mouse clicks, analyzing what’s on the screen and waiting for the status to change. Our advanced solution enters data just like a real user would but without the risk of errors.

Citrix is a wonderfully, supportive environment as it’s software-agnostic and sits on top of every application without interference. It generates minimal traffic on the network – the only data sent back from the server is a picture. You enjoy centralized software installation and updates. As multiple users can run on a single server, you can use thin clients and minimize the need to invest in costly hardware.

Tevron is a global leader in RPA. Our solutions are successfully deployed across multiple vertical industries. Our customer portfolio includes industry giants such as the General Dynamics, Xerox, T-Mobile, Con Edison, T-Systems, Marathon Oil, and Alcon Labs to name a few.

For more information or to schedule a demo, please visit https://tevron.com/robotic-process-automation-citratest-rpa.aspx.

 

Automate Any Process

Automate Any Process

 

Are you ready? In 2019, Forrester Research predicts that automation will become the tip of the digital transformation spear, impacting everything from infrastructure to customers to business models. Researchers say automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. This is not just an IT phenomenon – we believe that automation will extend to every, single industry sector.

The big question for you, what are the implications for your business? Our take-away is that software automation can transform your business, allowing you to thrive versus survive.

Tevron’s CitraTest RPA® is the leading solution for automating business workflows and repeatable processes. Using CitraTest RPA, you can reduce costs and improve accuracy while freeing up your employees for value-add, strategic work. Experience shows that automation improves the overall employee experience, eliminating tedious tasks. You can manage any variety and number of processes from the simple to the most complex. Think of your software bots as a virtual workforce that can crunch through big projects and deliver accurate and fast results For example, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over several weeks. Using CitraTest® RPA, the work was completed in just four days.

Our RPA robots can mimic human user actions, such as clicking on links, making calculations, moving files and folders, copying and pasting data, filling in forms, reading, writing and extracting data etc. You can automate applications like data entry, card activation, fraud claim discovery, report automation and data migration.

CitraTest RPA is application-agnostic, non-intrusive and sits on top of your existing IT infrastructure – there is no need for specialist hardware investment or worry about disruption to existing operations. It works across every development environment and is compatible with EVERY Windows-based application plus EVERY application that is accessible via Windows. Our powerful image and optical character recognition (OCR) technology is automatically embedded in each script. In fact, we even provide a Visual Studio Extension to help you get going and develop customized scripts.

And, there’s no need to worry about the future. CitraTest RPA® features state-of-the-art security. Add extra software bots at any stage with minimal investment. And CitraTest RPA allows you to introduce basic AI functionality, which is important as RPA technology will combine over the medium-term with AI and Machine Learning to execute more complex tasks.

Tevron® is a global leader in automation, a company you can trust. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, John Deere, T-Systems, Con Edison and Ameriprise Financial.

CitraTest RPA and Robotic Process Automation (RPA) Set to Revolutionize the IT World

For all IT people out there, the good news is that the Robotic Process Automation (RPA) market is heating up fast and is expected to reach $2.9 Billion by 2021 (Forrester). Irrespective of your IT department, this promises to revolutionize your workload.

A virtual workforce
Think about it! You will be able to rely on robots, bots or software agents that are programmed to perform repetitive rules-based tasks across systems and applications, fully capable of emulating human activity. For example, a bot can login and navigate enterprise applications (ERP systems, Web and legacy applications, etc.), fill out forms, capture and manipulate data, trigger appropriate responses and communicate with other systems, using the interface like a real human would. In this new world, any workflow or repeatable business-rules driven processes, such as data entry, card activation, fraud claim discovery, report automation, data migration are candidates for RPA.

Dramatically improve efficiencies
This is a massive win-win for IT. Using a “virtual workforce” or a BotFarm – a deployment of RPA robots or software processes executing automation scripts – you can boost productivity and efficiency, eliminate tedious tasks, free up time for strategic activities and realize significant cost savings for your organization. To give you a flavor, an IT team tasked with moving 60,000 records manually with a team of six people planning to work on it for countless weeks was able to easily complete the project in just four days with CitraTest RPA.

Automating manual tasks
How does this all work? In a nutshell, CitraTest RPA technology automates manual tasks (or user-driven interactions) by remaining a background operation that generates real mouse activity and keyboard strokes against the target application and then responds to the images on the screen – just like a real user. With CitraTest RPA, every user action can be replicated and automated (for example, clicking on, comparing, verifying and awaiting displaying images), and you capture, store and edit baseline bitmap images to define your automation scripts for your bots.

CitraTest RPA is powerful and flexible
This ability to work with images and image recognition instead of objects is critical in Citrix as no underlying objects or controls are delivered to the client. Instead, the server sends screen images to the end-user workstation, and keystrokes and mouse clicks are returned to the server. In addition just like a human user, CitraTest RPA does not need to ‘see’ an image in the same location each time. CitraTest RPA looks at the entire desktop and when an image needs to be clicked, it will move the mouse to the desired image and issue the appropriate mouse action. CitraTest RPA also automates keystrokes in the same way that an actual user types. The simplicity of using these three elements (visualization, keyboard and mouse) gives CitraTest RPA the power and flexibility to operate with any application or workflow so you can easily automate all your repeatable processes.

Delivering some basic AI functionality
Tevron’s powerful image and optical character recognition technology can even intelligently account for changes in image display location as well as variations in color. Since Artificial Intelligence (AI) is the ability to mimic human mental capabilities like cognition, reasoning or problem-solving (versus RPA or the ability to mimic user actions), one can certainly argue that CitraTest RPA delivers some basic AI functionality to help bots cope better with changes. Regardless of your industry and vertical, RPA is here to stay. Did you know that some estimates claim that robots may replace 800 million workers by 2030? Robots have already replaced humans in 25 percent of China’s ammunition factories. Let’s face it – who wants to be working on a DB roll-out with thousands of records to manually move, when you can use a bot?

Get ahead of the curve. Start your RPA journey now! Put your bots to work for you taking care of mundane, boring and repetitive tasks so you can focus on what matters most.

Learn more about CitraTest RPA:  https://tevron.com/robotic-process-automation-citratest-rpa.aspx

 

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